Students must be aged 18 or above and have satisfactorily completed Australian Year 12 or overseas equivalent school qualifications or Certificate IV in a related field
English proficiency requirement: IELTS overall score 5.5 or TOEFL (iBT) score of 65 or PTE (Pearson Test of English Academic) score of 42 or equivalent.
For students who do not have an IELTS Test score or equivalent test score, they can take an English Placement Test to assess whether their English level can meet the requirements of entry into the Diploma course.
This qualification provides a pathway to work in many hospitality sectors such as small business management or culinary preparation. The diversity of employers includes cafes, hotels, restaurants, clubs and other hospitality businesses.
Advanced Diploma of Hospitality Management or other Advanced Diploma qualifications.
Possible Job Roles
Area manager or operations manager, café owner or manager, club secretary or manager, executive chef, executive housekeeper, executive sous chef, food and beverage manager, head chef, motel owner or manager, rooms division manager.
The following units of competence are covered in this qualification:
BSBDIV501 Manage diversity in the workplace
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXCOM005 Manage conflict
SITXGLC001 Research and comply with regulatory requirements
BSBMGT517 Manage operational plan
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices
SITXMGT001 Monitor work operation
SITXFSA001 Use hygienic practices for food safety
BSBRSK501 Manage risk
SITHIND004 Work effectively in hospitality service
BSBSUS501 Develop workplace policy and procedures for sustainability
SITHIND002 Source and use information on the hospitality industry
SITXCOM002 Show social and cultural sensitivity
SITXHRM004 Recruit, select and induct staff
SITXHRM006 Monitor staff performance
BSBCMM401 Make a presentation
SITXCOM001 Source and present information
SITXFIN002 Interpret financial information
SITXCCS002 Provide visitor information
SITXCCS006 Provide service to customers
BSBITU306 Design and produce business documents
BSBADM502 Manage meetings
Level of Study Diploma
Duration 52 weeks
CRICOS Course Code 102547E
English Requirements IELTS Score UG
Annual Tuition AUD$10,000.00
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