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StudyAdelaide has created this page as a one-stop resource for international students in Adelaide to help keep you safe, supported and informed.

The Australian Government has an official 'Coronavirus Australia' app and WhatsApp channel to provide you with the latest information and advice about COVID-19. The app is available for download from the App Store and Google Play.

We also recommend that you download the Australian Government's 'COVIDSafe' app. It has been designed to keep you and the community safe from further spread of the coronavirus (COVID-19) through early notification of possible exposure. It's free to download from the App Store and Google Play.

Visit our What's Happening page to keep up to date with a range of programs we've put together to support you during this time, from employment skills webinar to wellbeing sessions and more. Keep up to date by signing up for our student newsletter.


International Student Support Package and other financial grants

The South Australian Government has demonstrated its commitment to our international student community with the launch of the $13.8 million International Student Support Package (ISSP).  The ISSP is designed to support international students currently residing in South Australia and facing financial hardship.

Click here to learn more.

Some education providers in Adelaide have also announced financial grants that are accessible by international students, provided you meet the eligible criteria. More information about the financial support available and how to apply can be viewed at the respective institution links below. We will add to the list as we hear of other announcements.

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Financial and emergency assistance

Organisations across Adelaide are coming together to support students in need of financial and emergency assistance.

If you need help to buy food, assist with rent or bill payments or would like someone to help negotiate with suppliers on your behalf, we urge you to contact any of the providers named below. Many of these organisations have approached StudyAdelaide to say they are here for you - remember it is ok to ask for help.

Services are free, confidential and accessible with your student ID.

International students experiencing hardship can register for a free $25 food voucher (and four user pays vouchers) to use at Foodbank and other food hubs. Register here.

Food hubs are like mini-supermarkets and offer a wide range of food and groceries. Fruit, vegetables, and bread are free; other grocery and personal items are available at very reduced prices. As an example, at a Foodbank Food Hub you will get groceries up to six times the value of your voucher – your money will go much further.

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All about self-isolation/self-quarantine

Certain people are required to self-isolate or self-quarantine for 14 days either at home or in a hotel. For example, anyone that has been in close contact with someone with COVID-19 in the past 14 days, or if you are awaiting a COVID-19 test result.

You might also need to self-quarantine after interstate or overseas travel. As advice on this and travel restrictions is constantly changing, we suggest you keep up to date here.

As travel restriction advice is constantly changing, we suggest you keep up to date here.

A pre-approval process is in place for travellers wishing to enter South Australia. If you are planning travel to South Australia, aim to complete the Cross Border Travel Registration at least 14 days before you leave, regardless of where your travel begins.

There are strict guidelines for self-isolation/self-quarantine and we know there are questions around what it means. Take a look at our videos to help understand what you can and can't do.


To understand the full requirements of self-isolation/self-quarantine see the SA Health Fact Sheet.

📞 If you need support while in self-isolation/self-quarantine (for example, you are unable to get your own groceries or medications) please phone +61 8 8425 9200 and select Option 3.

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Accommodation

The South Australian Government has several initiatives aimed at helping landlords and tenants whose incomes have been affected due to the current pandemic. Visit the Consumer and Business Services (CBS) website or call 131 882 for more information.

One of these initiatives is the Residential Rental Grant Scheme which the government recently made available to eligible temporary visa holders including international students.

If you are in private rental accommodation and meet the eligibility criteria, you and/or your landlord can apply for the grant.

The one-off rental grant is capped at $1,000 and paid directly to the landlord – as a tenant, you benefit from the reduced rent (rent relief).

To be eligible you will need to be in rental hardship. This includes being able to demonstrate that you have been significantly impacted by the COVID-19 pandemic, have less than $5000 in savings and are paying more than 30% of your income in rent.

Your application will also need to include a temporary rent reduction agreement showing that you and your landlord negotiated to reduce the rent between 30 March 2020 and 30 September 2020 (inclusive).

Learn more about the Residential Rental Grant Scheme here or view the Frequently Asked Questions (FAQ) here.

The International Student Support Networking (ISSN) homestay program might be another option for accommodation. Students who meet the criteria can be referred to the ISSN to apply for a heavily discounted homestay placement (which includes a private room, meals, utilities and support from your host family).

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Employment

The impact of strict social distancing regulations sadly saw many of you, being casual workers, experience unemployment.

Early in the pandemic, some employers including supermarkets, telemarketers, cleaning and aged care facilities announced they were taking on more staff. These industries may continue to have opportunities for international students especially as restrictions are gradually lifted. Any opportunities we hear of are being added to the list of employment opportunities in Adelaide. We encourage you to apply or complete expressions of interest if you have relevant skills or experience. We also encourage you to monitor job sites and your own provider's career centre.

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Look out for your wellbeing

COVID-19 is affecting everyone’s wellbeing in different ways. There are some proactive steps you can take to maintain a healthy emotional state. It is important you stay connected with family and friends, especially if you are self-isolating, via telephone, email or social media during this time.

Eat healthily and take time to exercise, even if it's just taking a walk around your neighbourhood – making sure to practice ‘social distancing’ (a minimum of 1.5m apart). Keep your mind occupied with activities like your studies, cooking, reading, music, and art. Or join in some of the fantastic activities organised by StudyAdelaide. Join our Mind, Body and Soul Series where we bring together a range of experts from human behaviour and learning gurus to yoga and meditation teachers to help you become the best version of yourself. 

If you are feeling anxious or overwhelmed, please remember it is ok to seek help. Just talking to someone can make you feel better.

Relationships Australia's ASKPEACE program supports people from different cultural backgrounds. Call a counsellor on 08 8245 8110 or visit Relationship Australia's website.

For free online support and counselling for 12-25 year olds, visit Headspace.

Beyond Blue has information on managing your mental health during this difficult time. Visit Beyond Blue's website or call 1300 22 4636.

Lifeline also has good advice and the ability to call, text or chat online for support. Visit Lifeline's website or call 13 11 14.

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Managing your studies

Adelaide's education providers are working hard to support the health, wellbeing and study plans of international students throughout this crisis.

Please contact your institution for more specific information relating to your studies and ongoing course delivery.

Our larger providers have set up dedicated teams to help students, their contact information is listed below:

The Office of the Training Advocate (OTA) provides South Australia's International Student Advisory Service and can provide guidance on where to source information regarding your study. The OTA can also connect you with the most appropriate service to assist in resolving the issues you may be experiencing. Visit the OTA website, email [email protected] or call 1800 006 488 for more information.

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International travel and visas

Overseas travel restrictions remain in place, but as restrictions lift there may be more flights flights in and out of Australia. The Australian Government's Department of Home Affairs provides the latest information about travel restrictions and visas. View information for student visa holders in Australia.

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Getting to Adelaide from interstate

If you are moving to Adelaide from interstate to continue your studies, learn more about the process and support available to you including accommodation offers.

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Preventing the spread of COVID-19

Practising good sneeze/cough and hand hygiene is the best way to try to keep yourself healthy; please continue to wash your hands with soap and water regularly and avoid touching surfaces and your face especially your nose, throat and eyes. Avoid touching other people and keep a distance of 1.5m between yourself and other people where possible.

Take it from the World Health Organisation (WHO), the best thing to do is stay home!

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What to do if you're feeling unwell

If you experience flu-like symptoms which could include: fever, sore throat, a cough, nausea/vomiting and difficulty breathing, please contact a medical practitioner. It is very important that you stay home and call the doctor before you visit the practice to describe your symptoms and travel history.

Click here to view the SA Health chart to show exactly what to do if you feel unwell.

Please refer to your institutions’ list of medical providers or contact SA Health or their info line 1800 253 787 for expert health advice.

To find a doctor close to where you are living, visit the Find a health service tool by Health Direct.

📞 The National Coronavirus Information Helpline, 1800 020 080 is available 24/7 for information and advice on COVID-19.

Should you require translating assistance when seeking medical advice please call TIS – Translating and Interpreting Service on 13 14 50.

Contact your OSHC provider to understand the level of cover provided by your policy in case you need medical services or treatment.

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Further assistance

Please don’t hesitate to contact StudyAdelaide or your institution if you require advice. We also recommend you keep up-to-date with the latest information through your institution and the studyinaustralia.gov.au website.

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